FAQs

  • How quickly do you ship?
    • Our peak season is from mid-February through Derby week.  During this time we ship at least twice weekly.  As Derby week approaches we will cut off shipping when it can no longer be guaranteed to reach our customers prior to Derby week.  We will email tracking once a package is prepared for shipment.  Packages are typically received within 4-7 days.
  • What side do I wear it on?
    • This is a personal preference and there isn't a right answer but we like to cover your part if possible (the separation of hair).
  • Can I try it on?
    • All of our fascinators are final sale.  If you'd like to see some of our pieces in person we'd suggest stopping by Collections boutique in Westport Village (Louisville, Ky) starting in March.  They will carry dozens of designs and you can try them on there in the store.
  • Do you sell locally in stores?
    • We both have studios in our homes where we create our fascinators.  Our pieces can found in Collections boutique locally.
  • Should I select a fascinator or outfit first?
    • This is up to you!  If you fall in love with a fascinator, go for it!  There are a lot of solid dresses out there to pair with one of our beautiful headpieces.  If you find the perfect outfit first that's great too!  You can always email us a photo of the outfit (in natural sunlight, up close to colors) and we can make suggestions for what we think would be a good match.
  • Can you add to a fascinator I already have?
    • Sorry!  We do not alter or add to previously sold fascinators.
  • How do I know if it will match?
    • We try to show our colors in the most accurate light, however, due to differences in screen images this may not always leave you with the best match.  We suggest putting the image of your dress with a screenshot of the fascinator you're considering in a collage together to see if they appear the same.  You can also email us and we will give you our honest opinion on whether or not it will be a good combination!
  • I changed my outfit, what do I do?
    • We'd suggest selecting a back up outfit that can be worn with the same fascinator.  All fascinators are final sale.
  • How do I contact you?
    • Email is best.  FascinateDesigns@gmail.com